Example: Questions about fees and pets
Prepared and reviewed: 2026-10-12
An illustrative workflow and fictional sample designed by Atlas Support. Referenced organizations are not presented as our clients, partners, or implementations.

Blank worksheet
Received date: ____________________
Property ID: ____________________
Questions: ____________________
Source versions and dates: ____________________
Supported answers: ____________________
Pending questions and contact: ____________________
Reply draft: ____________________
Reviewer and sent date: ____________________

Fictional example
Question: Monthly cost
Draft or pending check: Rent JPY120,000 plus service charge JPY10,000 totals JPY130,000. Other fees remain to be checked.
Source and status: Listing sheet v2; no additional fees recorded

Question: Are pets allowed?
Draft or pending check: We will confirm permission and conditions with the managing company.
Source and status: Not stated in either source; pending

Question: Can I view it immediately?
Draft or pending check: Please share your preferred time. We will check the available slots and respond.
Source and status: The responsible person confirms the schedule; not booked

Question: Before sending
Draft or pending check: Confirm that the property is still available.
Source and status: Human verification required

Human review
- Verify calculations, units, and monthly versus initial charges. When sources conflict, the responsible person decides which information is valid.
- Treat availability or bookings as confirmed only after checking the responsible system or person. Return unstated conditions as questions instead of adding them to the customer's preferences.

Guide: https://atlassupportai.com/use-cases/real-estate-inquiry-ai