Handling of Personal Information
Atlas Support Inc. handles information collected through inquiries, service communication, business communication, and website operations under the following policy.
Information We Collect
We may collect company name, personal name, email address, phone number, role, industry, company size, inquiry details, AI themes, current issues, target workflows, diagnostic answers, optional workload and cost assumptions, an optional self-reported discovery source, and other information submitted through our contact forms.
Purpose of Use
- Responding to inquiries, scheduling, and initial confirmation
- Sending requested AI theme diagnostic results and responding to follow-up requests
- Assessing service fit and preparing proposals
- Managing contracts, billing, business communication, and support
- Improving the website, service content, and business operations
Use of External Services
We may use external services for form submission, hosting, analytics, and email communication. Submitted content and access information may be processed by those services. To measure completed contact submissions, we temporarily store an anonymous acceptance receipt in sessionStorage in the current browser tab and record a completion view with Vercel Web Analytics. We may temporarily retain the public Palantir article path in the same tab and use visits within 30 minutes as a reference for the route to an inquiry. We do not send names, email addresses, company names, or inquiry text to Web Analytics. Diagnostic answers are not stored in a database and are used only to send the requested result and respond to the submitted request.
Advertising Measurement
On landing pages used for ChatGPT Ads, we use the OpenAI Ads Measurement Pixel to measure whether an inquiry follows an ad click. After consent is provided, the pixel may process an OpenAI click reference (oppref), page and access information, and, when automatic advanced matching is available, normalized and SHA-256 hashed supported contact information. Automatic advanced matching does not send raw contact information to OpenAI. Separately, when a visitor explicitly allows advertising measurement, we use the X Pixel to measure visits from X Ads and completion of the AI advisory diagnostic. X may process cookie IDs, X click IDs, page URLs, and access information. Visitors can refuse or later change X measurement through the site's advertising measurement settings. We do not send diagnostic answers, company names, personal names, email addresses, or other form fields to X.
Third-Party Disclosure
We do not provide collected information to third parties without consent, except as required by law.
Contact
Please contact us through our inquiry form for questions about the handling of personal information.
Established: May 29, 2026 / Updated: August 26, 2026